Effective: October 17, 2024
We know privacy policies can sometimes feel overwhelming, so we've created this brief summary to highlight what's new. We encourage you to review the full policy for a detailed understanding of how we collect, use, and safeguard your information when using JOI or any services under JARC, CO.
We've made our use of IP addresses and device information more transparent to help you better understand why we collect this data.
We want to be more clear about why we collect information about the device you're using to access our services. This information helps us enhance the security of our platform by preventing spam, abuse, and other harmful activities. While account suspensions were previously tied only to email addresses, now we also use device information to prevent users who violate our policies from creating new accounts. This keeps our community safer for everyone.
As before, this information is automatically collected when you use our services. It remains private, is not visible to others, and is not shared with third parties. We store it securely and use it strictly for the purposes outlined in the "How We Use Your Information" section of the policy.
If you continue to use the services on or after October 17, 2024, it means you agree to the updated policy.
For any questions or concerns, feel free to contact us. We're here to help!
Welcome to our Privacy Policy. Your privacy is important to us. This policy explains how we collect, use, and share your information when you use JOI or any of the services under JARC, CO.
We really encourage you to read this policy carefully, but here are some key points to help you understand it:
We collect information when you use JOI, this includes information you provide to us, information we collect automatically, and information we collect from third parties.
We may receive information about you from third parties, such as other users, partners, or advertisers. Like when someone mentions you in a post, or when you use a third-party service to log in to JOI, we may collect your email address, username, and profile picture from that service.
We use your information to deliver and improve our services, to keep them safe and secure, and to provide you with a personalized experience. If you have any questions or concerns about how we use your information, please contact us. Here are the main ways we use your information:
We use the information we collect to deliver and improve our services, like showing you personalized content, suggesting people to follow, and helping you find people to connect with.
We collect information from accounts of other services that you choose to connect with your JOI account, like Google or Discord, to help you create your account without a password.
We use the information we collect for security and safety reasons, like verifying your identity, authenticating you, and detecting and preventing spam, abuse, and other harmful activity. So we can enforce our policies to protect our community. For example, we may collect device information like IP addresses to prevent users who violate our policies from creating new accounts. This information is private, secure, not visible to others, and not shared with third parties.
We also study how people use our services so we can improve them and develop new features. The posts you visit, the hashtags you add to your posts, the people you follow, what you like and repost, if a feature is hard to use, and other interactions with the services to help us make them better.
We use your information to contact you about your account, to verify your identity through OTP (One Time Passwords), to send you updates about our services, and to respond to your questions and concerns, including bug reports.
We may retain and use your information to comply with our legal obligations, if we are required to do so by law, or in response to a request from a government authority, law enforcement agency, or similar body.
Public information. Every banner image, profile picture, display name and username is public and can be seen by anyone using the services. Including people who are not logged in. Public posts are also visible to anyone who visits the services. People may find your public content through search query results on search engines.
With other members. Your interactions with others, such as likes and people you follow/follows you are visible to others using the services if your profile is public (the default). If someone submits a report involving you, the report will be reviewed by our moderation team. You can voluntarily share your information with others using the services, but we really discourage you from sharing real-life personal information like your real name, address, phone number, email address, or any other information that could be used to identify you outside of the services. JOI is a roleplay platform, so we encourage you to keep your information fictional/fake.
With our service providers. We may share your information with our service providers to help us deliver our services, like hosting, customer support, and analytics. These service providers may access your information to perform tasks on our behalf.
Sale or acquisition. If we are involved in a merger, acquisition, reorganization, bankruptcy, or sale, transfer, or change in ownership of JARC or any of its assets.
To comply with the law. We may share your information if we believe it is necessary to comply with a legal obligation, to protect the rights, property, or safety of JARC, our users, or others.
To prevent harm. We may share your information if we believe it is necessary to prevent imminent and serious bodily harm to a person.
We store your information until we determine that it is no longer necessary to provide our services to you, or for different reasons like the ones listed below:
You may choose to delete your profile instead of deactivating it, this will delete all your information from our services except for the information we need to keep for the reasons listed above.
You may choose to delete some information that your authentication provider have shared with us but we don't use, like your name and profile picture. Read this help article to learn how to do it.
You can also delete your entire account, this will delete all the information your authentication provider has shared with us, like your email address. Read this help article to learn how to do it.
We take the security of your information seriously. We use technical and organizational measures to protect the information we collect and store. We regularly review our security practices to help prevent unauthorized access, use, disclosure, alteration, or destruction of your information.
You have the right to access, correct, delete, or export your information. You can do this by using the settings in your account or by contacting us. You can also deactivate your account at any time. We may retain information about you for the reasons listed in the "Data retention" section.
No, we don't sell your personal information to third parties.
We are based in Mexico, but we use third-party service providers to help us provide the Services to you, such as hosting, analytics, authentication, and email providers. These service providers may store or process your information in other countries, mostly in the United States. By using our services, you authorize us to transfer, store, and process your information in the United States and possibly other countries, including those who may have different data protection laws than your country.
We use cookies to help us deliver and improve our services, to keep them safe and secure, and to provide you with a personalized experience. You can manage your cookies in your browser settings.
You can read more about how we use cookies in our Cookie Policy.
We may update this policy from time to time. If we determine that the changes are material, we will let you know by sending you an email or by posting a notice on the services. If you continue to use the services after the changes are made, you are agreeing to the updated policy. You can stop using the services at any time if you disagree with the policy.
This policy is written in English. If there are any discrepancies between the English version and a translated version, the English version will prevail.
If you have any questions or concerns about this policy, please contact us.